Shipping Policy

At Lumina – DJEDI, we ensure safe and timely delivery of your LED lighting products.

1. Order Processing

  • Orders are processed within 1–3 business days
  • Orders are not processed on Sundays or public holidays

2. Delivery Time

  • Estimated delivery: 5–10 business days
  • Delivery time may vary depending on location

3. Shipping Charges

  • Shipping charges are calculated at checkout
  • Free shipping may be available on selected orders

4. Order Tracking

Tracking details will be shared via email once the order is shipped.

5. Delays

We are not responsible for delays caused by:

  • Courier services
  • Weather conditions
  • Incorrect address provided by customer

6. Failed Deliveries

If delivery fails due to incorrect details or unavailability:

  • Re-delivery may be attempted
  • Additional charges may apply

7. International Shipping (If Applicable)

  • Delivery time may vary
  • Customs duties/taxes (if any) are customer’s responsibility
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