Privacy Policy

At Lumina – DJEDI, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

When you use our website, we may collect the following information:

a. Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address

b. Order Information

  • Product details purchased
  • Order history
  • Payment status

c. Technical Information

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide order updates and notifications
  • Respond to customer inquiries
  • Improve our website and services
  • Prevent fraudulent transactions

3. Payment Security

All payments are processed through secure third-party payment providers.
We do not store or have access to your card details.
Transactions are protected using industry-standard encryption.

4. Sharing of Information

We do not sell or rent your personal data.

We may share your data with:

  • Shipping partners for order delivery
  • Payment gateways for transaction processing
  • Legal authorities if required by law

5. Cookies

We use cookies to enhance user experience and analyze website performance.
You can disable cookies through your browser settings.

6. Data Retention

We retain your information only as long as necessary to:

  • Complete transactions
  • Comply with legal obligations
  • Resolve disputes

7. Your Rights

You have the right to:

  • Access your data
  • Request correction or deletion
  • Opt-out of promotional communications

8. Contact Us

For any privacy-related concerns, contact us at:
Email: info@lumina-djedi.shop

Shopping Cart